Built for Plumbing, HVAC, Electrical & Home Services
Incoming247 is the AI voice agent that answers your phones around the clock, books appointments straight into your calendar, handles routine customer questions, and transfers the tough calls to your team — so you stop losing jobs to voicemail.
The Problem
Home services companies lose an estimated 27% of inbound calls to voicemail, busy lines, and after-hours gaps — and 85% of those callers never call back. They call your competitor instead.
What You Get
Incoming247 plugs into your existing phone number and calendar — no new hardware, no new number to give out, no training required.
A natural-sounding AI answers every call in seconds — nights, weekends, and holidays included. It knows your services, your service area, and your pricing so callers get real answers, not a machine.
Incoming247 checks real-time technician availability and books the job directly into your scheduling software — while the customer is still on the phone.
From "what's your service area" to "how much does a diagnostic cost," Incoming247 handles routine questions instantly so your team focuses on the work, not the phone.
Emergencies and high-value jobs get routed to a live human instantly. Incoming247 knows when to hand off — and briefs your team with full call context first.
Simple Setup
No hardware. No new phone number. No disruption to how customers already reach you.
We route your existing business line to Incoming247, or forward it only after-hours — your choice.
We configure your services, pricing, service area, and calendar so every answer sounds like it came from your front desk.
Incoming247 starts answering, booking, and transferring calls immediately — with full call recordings and transcripts.
Track booked jobs, call outcomes, and revenue recovered in a simple dashboard. We tune the AI as your business grows.
Built For Home Services
Emergency leaks, clogs & installs booked around the clock.
No-cool and no-heat emergencies routed instantly to on-call techs.
Outages and safety calls triaged and dispatched in seconds.
Storm-damage surges handled without a single dropped call.
Seasonal booking rushes managed without hiring seasonal staff.
Recurring service scheduling handled automatically.
Same-day repair requests booked before the caller hangs up.
Diagnostic visits scheduled with the right parts info upfront.
Beyond the Phone
Incoming247 started with your phone line. These are the other ways we help home services companies run on AI.
A website that works as hard as your phone line does. We build fast, conversion-focused sites for home services brands with an AI chat concierge built in — qualifying leads and answering questions on every page, day or night.
Some workflows outgrow off-the-shelf software. We design and build custom apps for dispatch, scheduling, and technician tracking — tailored to exactly how your business runs, with AI built into the parts that used to take the most time.
Real Impact
A single missed call rarely feels like a loss. Thirty a month, with even a modest close rate, is real revenue walking to a competitor. Here's the math for three trades.
Based on a $950 average roof repair ticket.
Based on a $315 average plumbing service ticket.
Based on a $1,205 average HVAC repair ticket.
Illustrative example assuming 30 missed calls per month and a 20% close rate on calls that would have been answered. Ticket values are 2025 industry averages (plumbing: national average service ticket; HVAC: average repair job revenue; roofing: average repair cost) and will vary by market, season, and your actual close rate — replacement and installation leads would push these figures higher.
Pricing
Every plan includes all four core capabilities. Pricing scales with talk time — not padded overage traps.
For solo operators and small crews getting started with AI answering.
For busy crews that can't afford to miss a single call.
For multi-crew operations with steady, high call volume.
For multi-location and franchise home services brands.
Overage is billed per minute, metered in 30-second increments after your included call volume is used.
Questions
Incoming247 uses natural, conversational voice AI trained specifically on your business, so it sounds like a real member of your team. If a caller ever asks directly, the agent is transparent about being an AI assistant.
No. We forward your existing business number to Incoming247 — either full-time or only for after-hours and overflow calls. Your customers keep dialing the number they already know.
Incoming247 integrates with common scheduling and field service management platforms, plus Google Calendar and Outlook. During onboarding we connect it directly to the tools you already use.
You define what counts as urgent for your business. Those calls are transferred live to your on-call staff immediately, along with a summary of what the caller already told the AI so nothing has to be repeated.
Most home services businesses are live within a few business days of onboarding, including setup, testing, and call routing configuration.
See Incoming247 answer a real call for your business — book a free, no-pressure demo.
Book a Free DemoGet Started
Tell us a bit about your business and we'll show you exactly how Incoming247 would handle your real call volume.